In our business we experienced rapid growth and found that our exisiting system/processes struggled under the growth. Mark provided an unbiased prospective, allowing us to work through these changes and allowed us to address the issues. However, by far the biggest advantage we gained by engaging Mark was the accountability. As a business owner, we make all sorts of plans for the future and at times, do not follow thorough. Mark provides the frame work to implement these plans and ensures accountability through the process. Would highly recommend Mark and his services for any business owner.